"When can I expect my parcel to arrive?"
- Our courier service offers 3 days for local/Auckland delivery and 5-7 days for rest of New Zealand. Check out our Shipping & Policies page for more information.
"How can I track my parcel?"
- Once your order has been sent, you will receive an email with a tracking link.
"How much does shipping cost?"
- Shipping cost depends on your location and weight of the products you have purchased. Please check out our Shipping & Policies page to find out how much shipping will cost for you.
"Can I get items delivered as a gift?"
- Yes, just leave a comment in our 'notes' box when checking out online to let us know that this is a gift, and we will leave out the packing slip. We can also write messages for whom the gift is for.
"Can I get fresh flowers delivered as a gift?"
- Yes, we deliver fresh and dried flower bouquets Auckland wide. Simply select 'Flower Gift Delivery' when purchasing at checkout. Please note we take flower delivery orders at least one days in advance. Check out our Shipping & Policies page for more information.
"How much does delivery cost for fresh flowers?"
- Our flower delivery charges depend on your location. Check our Shipping & Policies page for prices.
"How long does it take to deliver fresh flowers?"
- We offer same day delivery Auckland wide if your order is made before 4pm the day before.
"How far in advance do I need to order fresh flowers for delivery?"
- At least one day before your chosen day of delivery before 4pm.
"Do you do in home dried floral installations?"
- Yes! Please email us at email@example.com regarding any dried floral installations and we will be happy to quote you.
"Do you do custom floral creations?"
- If you are after a particular floral bouquet or arrangement, we are more than happy to customize this for you. Please email us firstname.lastname@example.org and we will quote you.
"Do you ship your products internationally?"
- Yes! We ship most of our sweet treats and products world wide, unless the product is stated "NZ ONLY".
"Do you sell any vegan or allergy friendly treats?"
- Yes! We offer a range of vegan and gluten free treats, these will be clearly stated in their descriptions. Click here to see what we have on offer.